Politique d'expédition
This Shipping Policy explains how CLEOS processes and delivers orders placed on our website.
1) Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on weekends or holidays.
2) Shipping Times
Estimated delivery times may vary depending on your location.
- United States: 7–10 business days
- Canada: 4–7 business days
- International: 10–15 business days
Delivery times are estimates and may vary due to customs processing or carrier delays.
3) Shipping Costs
Shipping costs are calculated at checkout or offered as free shipping depending on current promotions.
4) Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number.
You can use this tracking number to follow the delivery progress of your order.
5) Delays & Lost Packages
While we work with reliable shipping partners, delays may occasionally occur due to circumstances beyond our control.
If your package appears lost or significantly delayed, please contact our support team and we will assist you.
6) Incorrect Address
Please ensure that your shipping address is accurate at checkout.
CLEOS is not responsible for orders shipped to incorrectly provided addresses.
7) Contact
If you have any questions regarding shipping, please contact us:
- Email: support@cleosfilter.com
- Website: cleosfilter.com
