{"id":1030,"date":"2026-03-04T19:52:54","date_gmt":"2026-03-04T18:52:54","guid":{"rendered":"https:\/\/cleosfilter.com\/?page_id=1030"},"modified":"2026-03-05T04:05:53","modified_gmt":"2026-03-05T03:05:53","slug":"terms-of-service","status":"publish","type":"page","link":"https:\/\/cleosfilter.com\/fr\/terms-of-service\/","title":{"rendered":"Conditions d'utilisation"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1030\" class=\"elementor elementor-1030\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c4d88b1 e-flex e-con-boxed e-con e-parent\" data-id=\"c4d88b1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aea372c elementor-widget elementor-widget-html\" data-id=\"aea372c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"background: #08163d; padding: 20px; text-align: center; border-bottom: 1px solid #e0e0e0;\">\r\n    <a href=\"https:\/\/cleosfilter.com\/fr\/\">\r\n        <img decoding=\"async\" src=\"https:\/\/cleosfilter.com\/wp-content\/uploads\/2026\/03\/1232131.png\" alt=\"CLEOS\" style=\"height: 40px; width: auto;\">\r\n    <\/a>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1129a1b e-flex e-con-boxed e-con e-parent\" data-id=\"1129a1b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-431f24e elementor-widget elementor-widget-html\" data-id=\"431f24e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<link href=\"https:\/\/fonts.googleapis.com\/css2?family=DM+Sans:wght@400;500;600;700;800&display=swap\" rel=\"stylesheet\">\r\n\r\n<style>\r\n  .cleos-legal-wrap{\r\n    font-family:'DM Sans',system-ui,sans-serif;\r\n    max-width:820px;\r\n    margin:0 auto;\r\n    padding:28px 16px 60px;\r\n    color:#111;\r\n  }\r\n  .cleos-legal-hero{\r\n    background:#fff;\r\n    border:1.5px solid #e4e4ea;\r\n    border-radius:18px;\r\n    padding:22px 18px;\r\n    margin-bottom:14px;\r\n  }\r\n  .cleos-legal-hero h1{\r\n    font-size:28px;\r\n    font-weight:800;\r\n    letter-spacing:-0.4px;\r\n    margin:0 0 6px;\r\n  }\r\n  .cleos-legal-hero p{\r\n    margin:0;\r\n    color:#666;\r\n    font-size:14.5px;\r\n    line-height:1.55;\r\n  }\r\n  .cleos-card{\r\n    background:#fff;\r\n    border:1.5px solid #e4e4ea;\r\n    border-radius:18px;\r\n    padding:18px;\r\n    margin-top:12px;\r\n  }\r\n  .cleos-card h2{\r\n    font-size:18px;\r\n    font-weight:800;\r\n    margin:0 0 10px;\r\n    letter-spacing:-0.2px;\r\n  }\r\n  .cleos-card p, .cleos-card li{\r\n    font-size:14.5px;\r\n    color:#666;\r\n    line-height:1.65;\r\n  }\r\n  .cleos-card ul{\r\n    padding-left:18px;\r\n    margin:10px 0 0;\r\n  }\r\n  .cleos-note{\r\n    margin-top:10px;\r\n    font-size:12.5px;\r\n    color:#777;\r\n  }\r\n<\/style>\r\n\r\n<div class=\"cleos-legal-wrap\">\r\n\r\n  <div class=\"cleos-legal-hero\">\r\n    <h1>Terms of Service<\/h1>\r\n    <p>These Terms of Service govern your use of the CLEOS website and services. By accessing our website or purchasing from us, you agree to be bound by these terms.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>1) Online Store Terms<\/h2>\r\n    <p>By using this website, you confirm that you are at least the age of majority in your jurisdiction or that you have given consent for a minor to use this site under your supervision.<\/p>\r\n    <p>You may not use our products or services for any illegal or unauthorized purpose.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>2) Accuracy of Information<\/h2>\r\n    <p>We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee that all information will always be complete, accurate, or current.<\/p>\r\n    <p>We reserve the right to modify the contents of this site at any time without obligation to update any information.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>3) Products & Pricing<\/h2>\r\n    <p>All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.<\/p>\r\n    <p>Prices for our products may change without notice.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>4) Billing & Account Information<\/h2>\r\n    <p>You agree to provide current, complete, and accurate purchase and account information for all orders made on our website.<\/p>\r\n    <p>We reserve the right to refuse or cancel orders if fraudulent or unauthorized activity is suspected.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>5) Returns & Refunds<\/h2>\r\n    <p>Refunds and returns are governed by our Refund Policy. Please review the Refund Policy page for full details regarding return eligibility and refund procedures.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>6) Limitation of Liability<\/h2>\r\n    <p>CLEOS shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>7) Changes to Terms<\/h2>\r\n    <p>We reserve the right to update or modify these Terms of Service at any time. Changes will take effect immediately upon posting on this page.<\/p>\r\n  <\/div>\r\n\r\n  <div class=\"cleos-card\">\r\n    <h2>8) Contact Information<\/h2>\r\n    <p>If you have questions about these Terms of Service, please contact us:<\/p>\r\n    <ul>\r\n      <li><strong>Email:<\/strong> support@cleosfilter.com<\/li>\r\n      <li><strong>Website:<\/strong> cleosfilter.com<\/li>\r\n    <\/ul>\r\n  <\/div>\r\n\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-60e8d53 e-flex e-con-boxed e-con e-parent\" data-id=\"60e8d53\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-645e6bc elementor-widget elementor-widget-html\" data-id=\"645e6bc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\r\n@import url('https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@400;600;700&display=swap');\r\n\r\n.footer-section {\r\n    background-color: #0c163a;\r\n    color: #ffffff;\r\n    padding: 60px 20px 30px 20px;\r\n    font-family: 'Inter', sans-serif;\r\n}\r\n\r\n.footer-container {\r\n    max-width: 1200px;\r\n    margin: 0 auto;\r\n}\r\n\r\n.footer-logo {\r\n    text-align: left;\r\n    margin-bottom: 50px;\r\n}\r\n\r\n.footer-logo img {\r\n    height: 60px;\r\n    width: auto;\r\n    filter: brightness(0) invert(1);\r\n}\r\n\r\n.footer-newsletter {\r\n    text-align: left;\r\n    margin-bottom: 60px;\r\n    max-width: 650px;\r\n}\r\n\r\n.footer-newsletter h3 {\r\n    font-size: 28px;\r\n    font-weight: 700;\r\n    margin-bottom: 15px;\r\n    line-height: 1.3;\r\n    color: #ffffff !important;\r\n}\r\n\r\n.footer-newsletter p {\r\n    font-size: 16px;\r\n    font-weight: 400;\r\n    color: #b8c1d9;\r\n    margin-bottom: 25px;\r\n    line-height: 1.6;\r\n}\r\n\r\n.newsletter-form {\r\n    position: relative;\r\n    max-width: 650px;\r\n}\r\n\r\n.newsletter-input {\r\n    width: 100%;\r\n    padding: 18px 60px 18px 20px;\r\n    border: 2px solid rgba(255, 255, 255, 0.2);\r\n    border-radius: 50px;\r\n    background-color: transparent;\r\n    color: #ffffff;\r\n    font-size: 16px;\r\n    outline: none;\r\n}\r\n\r\n.newsletter-input::placeholder {\r\n    color: #8391b0;\r\n}\r\n\r\n.newsletter-button {\r\n    position: absolute;\r\n    right: 8px;\r\n    top: 50%;\r\n    transform: translateY(-50%);\r\n    background-color: transparent;\r\n    border: none;\r\n    color: #ffffff;\r\n    font-size: 20px;\r\n    cursor: pointer;\r\n    padding: 10px 15px;\r\n}\r\n\r\n.footer-menus {\r\n    display: grid;\r\n    grid-template-columns: 1fr 1fr;\r\n    gap: 60px;\r\n    margin-bottom: 60px;\r\n}\r\n\r\n.footer-menu h4 {\r\n    font-size: 18px;\r\n    font-weight: 700;\r\n    margin-bottom: 25px;\r\n    color: #ffffff !important;\r\n}\r\n\r\n.footer-menu ul {\r\n    list-style: none;\r\n    padding: 0;\r\n    margin: 0;\r\n}\r\n\r\n.footer-menu li {\r\n    margin-bottom: 15px;\r\n}\r\n\r\n.footer-menu a {\r\n    color: #b8c1d9;\r\n    text-decoration: none;\r\n    font-size: 16px;\r\n    transition: color 0.3s;\r\n}\r\n\r\n.footer-menu a:hover {\r\n    color: #ffffff;\r\n}\r\n\r\n.footer-mission {\r\n    text-align: left;\r\n    margin-bottom: 50px;\r\n    max-width: 700px;\r\n}\r\n\r\n.footer-mission h4 {\r\n    font-size: 18px;\r\n    font-weight: 700;\r\n    margin-bottom: 20px;\r\n    color: #ffffff !important;\r\n}\r\n\r\n.footer-mission p {\r\n    font-size: 16px;\r\n    color: #b8c1d9;\r\n    line-height: 1.7;\r\n}\r\n\r\n.footer-mission strong {\r\n    color: #ffffff;\r\n    font-weight: 700;\r\n}\r\n\r\n.footer-social {\r\n    text-align: center;\r\n    margin-bottom: 40px;\r\n}\r\n\r\n.footer-social a {\r\n    display: inline-block;\r\n    width: 48px;\r\n    height: 48px;\r\n    border: 2px solid rgba(255, 255, 255, 0.2);\r\n    border-radius: 50%;\r\n    display: inline-flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    transition: all 0.3s;\r\n}\r\n\r\n.footer-social a:hover {\r\n    border-color: #ffffff;\r\n    background-color: rgba(255, 255, 255, 0.1);\r\n}\r\n\r\n.footer-social svg {\r\n    width: 24px;\r\n    height: 24px;\r\n    fill: #ffffff;\r\n}\r\n\r\n.footer-country {\r\n    text-align: center;\r\n    margin-bottom: 40px;\r\n}\r\n\r\n.country-select {\r\n    display: inline-flex;\r\n    align-items: center;\r\n    gap: 10px;\r\n    padding: 12px 20px;\r\n    background-color: transparent;\r\n    border: 2px solid rgba(255, 255, 255, 0.2);\r\n    border-radius: 8px;\r\n    color: #ffffff;\r\n    font-size: 16px;\r\n    font-weight: 600;\r\n    cursor: pointer;\r\n}\r\n\r\n.country-flag {\r\n    width: 24px;\r\n    height: 24px;\r\n    border-radius: 50%;\r\n}\r\n\r\n.footer-payment {\r\n    text-align: center;\r\n    margin-bottom: 40px;\r\n}\r\n\r\n.payment-icons {\r\n    display: flex;\r\n    gap: 12px;\r\n    justify-content: center;\r\n    flex-wrap: wrap;\r\n}\r\n\r\n.payment-icon {\r\n    width: 50px;\r\n    height: 32px;\r\n    background-color: #ffffff;\r\n    border-radius: 6px;\r\n    display: flex;\r\n    align-items: center;\r\n    justify-content: center;\r\n    padding: 6px;\r\n}\r\n\r\n.payment-icon img {\r\n    max-width: 100%;\r\n    max-height: 100%;\r\n    object-fit: contain;\r\n}\r\n\r\n.footer-bottom {\r\n    text-align: center;\r\n    padding-top: 30px;\r\n    border-top: 1px solid rgba(255, 255, 255, 0.1);\r\n}\r\n\r\n.footer-copyright {\r\n    font-size: 14px;\r\n    color: #b8c1d9;\r\n}\r\n\r\n@media (max-width: 768px) {\r\n    .footer-section {\r\n        padding: 40px 15px 20px 15px;\r\n    }\r\n    \r\n    .footer-logo {\r\n        margin-bottom: 35px;\r\n    }\r\n    \r\n    .footer-logo img {\r\n        height: 50px;\r\n    }\r\n    \r\n    .footer-newsletter {\r\n        margin-bottom: 40px;\r\n    }\r\n    \r\n    .footer-newsletter h3 {\r\n        font-size: 24px;\r\n    }\r\n    \r\n    .footer-newsletter p {\r\n        font-size: 15px;\r\n    }\r\n    \r\n    .footer-menus {\r\n        grid-template-columns: 1fr 1fr !important;\r\n        gap: 30px !important;\r\n        margin-bottom: 40px;\r\n    }\r\n    \r\n    .footer-mission {\r\n        margin-bottom: 35px;\r\n    }\r\n    \r\n    .footer-social {\r\n        margin-bottom: 30px;\r\n    }\r\n    \r\n    .payment-icons {\r\n        gap: 10px;\r\n    }\r\n    \r\n    .payment-icon {\r\n        width: 45px;\r\n        height: 28px;\r\n    }\r\n}\r\n<\/style>\r\n\r\n<div class=\"footer-section\">\r\n    <div class=\"footer-container\">\r\n        \r\n        <!-- Logo -->\r\n        <div class=\"footer-logo\">\r\n            <img decoding=\"async\" src=\"https:\/\/cleosfilter.com\/wp-content\/uploads\/2026\/02\/Capture_d_ecran_2026-01-31_121732-removebg-preview2-2.png\" alt=\"CLEOS\">\r\n        <\/div>\r\n        \r\n        <!-- Newsletter -->\r\n        <div class=\"footer-newsletter\">\r\n            <h3>Une eau plus propre et plus saine.<\/h3>\r\n            <p>Recevez des offres exclusives, des mises \u00e0 jour sur la qualit\u00e9 de l'eau dans votre r\u00e9gion, et plus encore en vous inscrivant \u00e0 notre lettre d'information.<\/p>\r\n            <form class=\"newsletter-form\" action=\"\">\r\n                <input type=\"email\" class=\"newsletter-input\" placeholder=\"Courrier \u00e9lectronique\" required>\r\n                <button type=\"submit\" class=\"newsletter-button\">\u203a<\/button>\r\n            <input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form>\r\n        <\/div>\r\n        \r\n        <!-- Menu columns -->\r\n        <div class=\"footer-menus\">\r\n            <div class=\"footer-menu\">\r\n                <h4>Menu principal<\/h4>\r\n                <ul>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/\">Filtre de douche<\/a><\/li>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/privacy-policy\/\">Politique de confidentialit\u00e9<\/a><\/li>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/terms-of-service\/\">Terms of Service<\/a><\/li>\r\n                <\/ul>\r\n            <\/div>\r\n            \r\n            <div class=\"footer-menu\">\r\n                <h4>Besoin d'aide ?<\/h4>\r\n                <ul>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/cancellation\/\">Cancellation<\/a><\/li>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/contact\/\">Contact us<\/a><\/li>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/shipping-policy\/\">Shipping Policy<\/a><\/li>\r\n                    <li><a href=\"https:\/\/cleosfilter.com\/fr\/terms-of-service\/\">Refund Policy<\/a><\/li>\r\n                <\/ul>\r\n            <\/div>\r\n        <\/div>\r\n        \r\n        <!-- Our Mission -->\r\n        <div class=\"footer-mission\">\r\n            <h4>Notre mission ?<\/h4>\r\n            <p>Essentiel \u00e0 la vie, <strong>l'eau<\/strong> est devenue une source de stress, de contamination et d'in\u00e9galit\u00e9. Chez CLEOS\u00ae, nous pensons que personne ne devrait jamais avoir \u00e0 douter de la qualit\u00e9 de l'eau. <strong>qualit\u00e9<\/strong> de l'eau qui coule de leur robinet.<\/p>\r\n        <\/div>\r\n        \r\n        <!-- Social -->\r\n        <div class=\"footer-social\">\r\n            <a href=\"#\" aria-label=\"Instagram\">\r\n                <svg viewbox=\"0 0 24 24\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n                    <path d=\"M12 2.163c3.204 0 3.584.012 4.85.07 3.252.148 4.771 1.691 4.919 4.919.058 1.265.069 1.645.069 4.849 0 3.205-.012 3.584-.069 4.849-.149 3.225-1.664 4.771-4.919 4.919-1.266.058-1.644.07-4.85.07-3.204 0-3.584-.012-4.849-.07-3.26-.149-4.771-1.699-4.919-4.92-.058-1.265-.07-1.644-.07-4.849 0-3.204.013-3.583.07-4.849.149-3.227 1.664-4.771 4.919-4.919 1.266-.057 1.645-.069 4.849-.069zm0-2.163c-3.259 0-3.667.014-4.947.072-4.358.2-6.78 2.618-6.98 6.98-.059 1.281-.073 1.689-.073 4.948 0 3.259.014 3.668.072 4.948.2 4.358 2.618 6.78 6.98 6.98 1.281.058 1.689.072 4.948.072 3.259 0 3.668-.014 4.948-.072 4.354-.2 6.782-2.618 6.979-6.98.059-1.28.073-1.689.073-4.948 0-3.259-.014-3.667-.072-4.947-.196-4.354-2.617-6.78-6.979-6.98-1.281-.059-1.69-.073-4.949-.073zm0 5.838c-3.403 0-6.162 2.759-6.162 6.162s2.759 6.163 6.162 6.163 6.162-2.759 6.162-6.163c0-3.403-2.759-6.162-6.162-6.162zm0 10.162c-2.209 0-4-1.79-4-4 0-2.209 1.791-4 4-4s4 1.791 4 4c0 2.21-1.791 4-4 4zm6.406-11.845c-.796 0-1.441.645-1.441 1.44s.645 1.44 1.441 1.44c.795 0 1.439-.645 1.439-1.44s-.644-1.44-1.439-1.44z\"\/>\r\n                <\/svg>\r\n            <\/a>\r\n        <\/div>\r\n        \r\n        <!-- Country selector -->\r\n        <div class=\"footer-country\">\r\n            <div class=\"country-select\">\r\n                <span class=\"country-flag\">\ud83c\udde8\ud83c\udde6<\/span>\r\n                <span>Canada (CAD $)<\/span>\r\n                <span>\u25be<\/span>\r\n            <\/div>\r\n        <\/div>\r\n        \r\n        <!-- Payment icons -->\r\n        <div class=\"footer-payment\">\r\n            <div class=\"payment-icons\">\r\n                <div class=\"payment-icon\">\r\n                    <img decoding=\"async\" src=\"https:\/\/cdn.worldvectorlogo.com\/logos\/visa-10.svg\" alt=\"Visa\">\r\n                <\/div>\r\n                <div class=\"payment-icon\">\r\n                    <img decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/2\/2a\/Mastercard-logo.svg\" alt=\"Mastercard\">\r\n                <\/div>\r\n                <div class=\"payment-icon\">\r\n                    <img decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/b\/b0\/Apple_Pay_logo.svg\" alt=\"Apple Pay\">\r\n                <\/div>\r\n                <div class=\"payment-icon\">\r\n                    <img decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/f\/fa\/American_Express_logo_%282018%29.svg\" alt=\"American Express\">\r\n                <\/div>\r\n                <div class=\"payment-icon\">\r\n                    <img decoding=\"async\" src=\"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/b\/ba\/Stripe_Logo%2C_revised_2016.svg\" alt=\"Stripe\">\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n        \r\n        <!-- Bottom \u2014 juste copyright -->\r\n        <div class=\"footer-bottom\">\r\n            <div class=\"footer-copyright\">\r\n                2026, CLEOS\r\n            <\/div>\r\n        <\/div>\r\n        \r\n    <\/div>\r\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Terms of Service These Terms of Service govern your use of the CLEOS website and services. By accessing our website or purchasing from us, you agree to be bound by these terms. 1) Online Store Terms By using this website, you confirm that you are at least the age of majority in your jurisdiction or [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1030","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/pages\/1030","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/comments?post=1030"}],"version-history":[{"count":11,"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/pages\/1030\/revisions"}],"predecessor-version":[{"id":1102,"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/pages\/1030\/revisions\/1102"}],"wp:attachment":[{"href":"https:\/\/cleosfilter.com\/fr\/wp-json\/wp\/v2\/media?parent=1030"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}